At Buildio.dev and through our suite of Buildio plugins, we are committed to protecting your privacy while using industry-standard practices to ensure the security and integrity of the information we collect. This statement outlines the types of data collected, how it is used, and the safeguards we employ.
1. Data Collection
Plugin Telemetry & Diagnostics
Our plugins include built-in telemetry and diagnostic features designed solely to support system performance, troubleshoot issues, and improve our products. The data collected may include:
- Site Identifiers: A hashed version of your site’s URL to uniquely identify your installation without revealing your actual domain.
- Technical Information: Plugin version, usage metrics, system performance data, and error logs.
- Network Data: IP addresses and, when provided, your site’s domain.
- Usage Details: Diagnostic and event information collated in a structured format (such as JSON) that may include basic metadata.
Website Analytics & Interactions
On the Buildio.dev website, we use various tracking technologies—including cookies, web beacons, and analytics tools—to gather non-personally identifiable information. This information may include:
- Analytics Data: Information about your IP address, browser type, operating system, and pages visited, collected via services such as Google Analytics.
- User Interactions: Data submitted when leaving comments, signing up for newsletters, or contacting us, such as your name, email address, and website URL.
- Usage Patterns: Aggregated information on how visitors interact with our website to help us optimize content and improve site performance.
2. Purpose of Data Collection
All data collected is used exclusively for:
- Diagnostics and Troubleshooting: Identifying and resolving technical issues to ensure seamless performance.
- Product Improvement: Aggregating usage trends and system metrics to enhance the reliability, functionality, and overall user experience of our plugins and website.
- Support and Maintenance: Facilitating prompt error resolution and providing effective customer support.
- Security Enhancements: Monitoring system performance and protecting our services against unauthorized access or malicious activity.
3. Data Security and Retention
We implement industry-standard security measures to protect your data during transmission and storage. Data is retained only for as long as necessary to achieve the purposes described above or as required by applicable law. Sensitive information such as API keys or confidential credentials is never collected.
4. Third-Party Services and Data Sharing
Some data may be transmitted to trusted third-party service providers—such as Google, Facebook, or other analytics and hosting partners—to help with diagnostics, analytics, and overall system performance. These providers are contractually obligated to safeguard your data and are responsible for managing their own privacy practices.
5. General Information
By using our website and plugins, you acknowledge that non-sensitive, anonymized usage data (including, for example, your site’s URL and IP address) may be collected and used solely for the purposes described above. This information is strictly used to enhance our services, monitor performance, and address technical issues.